Post SMTP Error

  • Resolved Mari-lyn

    (@mari-lyn)


    7 months, 1 week ago

    Test message went out.. Code: 401, Message: Unauthorized, Body: {“message”:”Key not found”,”code”:”unauthorized”}

    using Brevo mail, on kindnessatwork.us

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 1 week ago

    Hello @mari-lyn ,

    Thank you for reaching out to our Support team. The error message means, Brevo is rejecting the API request because the API key is missing, invalid, or misconfigured.

    Post SMTP can’t authenticate with Brevo because the API key is missing, incorrect, or invalid. Regenerate the API key, update it in the plugin. You can utilize our documentation for the process.

    If further assistance is required feel free to reach out to me.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 1 week ago

    Hello @mari-lyn ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

    Thread Starter Mari-lyn

    (@mari-lyn)

    7 months, 1 week ago

    Yes I got it resolved thru Brevo

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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