Hello @topes
Hope you are doing well.
Thank you so much for contacting us. We are sad and concerned that you have to face this issue. Kindly share your Diagnostic test report, To access the Diagnostic Test Report, simply navigate to the Post SMTP dashboard and find it under the Troubleshooting section.
Additionally share your WordPress site report. Moreover, you can install Query monitor plugin and it will prompt you what specific function is causing the site to slow down and share them with us.
These details will help us replicate the scenario & provide you with an absolute resolution.
We appreciate your cooperation and eagerly await your response, eager to assist you further.
Thanks and regards,
Support Team – WP Experts
Hello @topes ,
We hope this message finds you well.
We are reaching out to follow up on our previous communication, as we haven’t received any update from you. We hope the issue is resolved on your end.
Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.
Thank you and best regards,
Support Team
WP Experts
Thread Starter
topes
(@topes)
Sorry, did not have the time to check it out deeper, so configured sendmail to solve it. I know the plugin could not connect to the smtp-server, but it made the site get in a loop and crash. It was not possible to try new connections. I will maybe try it later and replay back with more info. Can I email support?
Hello @topes
Hope you are doing well.
Thank you so much for contacting us. We are sad to see you leave. If you decide to use Post SMTP again, feel free to contact us. For prompt support, you can open a support ticket with us.
Best of luck!
Thanks and regards,
Support Team – WP Experts
