Post Types Customizing doesn’t work

  • Resolved hoblit

    (@hoblit)


    2 years, 4 months ago

    Hi! I’ve got problems where the ‘Post Types’ customization (Blog Posts, Pages, Author Pages, and Search Pages) doesn’t work or loading any features.
    Pic: https://ibb.co/crHSHQf

    However the Header, Footer, Colors, and Typography does work.
    Bear with me because I’m new to website building. I ‘inherited’ the website from my former colleagues without knowing how the website itself is made. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Eduard

    (@cteduard)

    2 years, 4 months ago

    Hi @hoblit

    Let’s verify one thing. This usually happens when software is out of date. Can you please check that your entire WordPress software stack is fully up to date?

    Thanks.

    Thread Starter hoblit

    (@hoblit)

    2 years, 4 months ago

    Hi @cteduard!

    WordPress version is 5.9.1 and blocksy version is 2.0.22. Is it not compatible?

    If its not compatible, i read online that my wordpress version isnt up to date and it may not possible to upgrade it in the near future (website is supplied by company). What can be the solution in my circumstances?

    Eduard

    (@cteduard)

    2 years, 4 months ago

    Hello @hoblit

    That WordPress version is sadly two years old already and many of the features used in Blocksy 2 require a more up to date version.

    It would be highly recommended to update to the latest WordPress 6.4 version in order to ensure stability, security and features working correctly. Otherwise, there’s not much that can be done in this case as we do not support such an old version I’m afraid. 🙁

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Post Types Customizing doesn’t work’ is closed to new replies.