• Resolved herodhewit

    (@herodhewit)


    during checkout with credit/debit card on my site glendalefibres.com

    if the customer enters there postcode in lower case it does not recognise it as valid

    however it does work if the postcode is entered in uppercase

    customers may see they have entered in their details correctly but abandon their cart because it says their postcode is invalid.

    would any of these be possible?

    A: fix it so it works with upper and lower case letter

    B: make it so when the customer types is automatically in upper case

    or

    c: have a note in or around the postcode box telling the customer to use upper case

Viewing 2 replies - 1 through 2 (of 2 total)
  • We have the same issue. We see this post as “Resolved” Can you share solution?
    Thanks!

    Thread Starter herodhewit

    (@herodhewit)

    yes the solution was to uninstall the plugin and not use it

    im now using the paypal standard payment option, which is not a plugin its just part off woocommerce, seems better

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘postcode uppercase vs lowercase’ is closed to new replies.