Posts and comments buttons don’t work

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    2 years, 3 months ago

    Hello @astahov006

    Please make sure the “Posts” and “Comments” tab enabled. You can enable them on Youzify Panel >> Profile Settings >> Tabs Settings.

    Best Regards, KaineLabs Team.

    Thread Starter astahov006

    (@astahov006)

    2 years, 3 months ago

    I have verified. On Youzify Panel >> Profile Settings >> Tabs Settings all the tabs are enabled by default.

    Plugin Support Youzify

    (@kainelabsteam)

    2 years, 3 months ago

    Hello @astahov006

    Thanks you for your reply

    I checked Profile Page on your website, but I can not see Comments and Posts activated?

    https://ibb.co/JFTC6Gz

    Are you sure activate them already?

    Best Regards, KaineLabs Team.

    Thread Starter astahov006

    (@astahov006)

    2 years, 3 months ago

    Here it is:

    https://infosecportal.ru/wp-content/uploads/2024/02/posttab.png

    Plugin Support Youzify

    (@kainelabsteam)

    2 years, 3 months ago

    Hello @astahov006

    Is the Posts and Comments tab visible for logged-in users only or it won’t show both for logged-in and non logged-in even though you already enable it on Youzify Panel?

    Do you use any caching plugin? If yes, please clear it.

    Also, may I know what Youzify version do you use?

    Best Regards, KaineLabs Team.

    Thread Starter astahov006

    (@astahov006)

    2 years, 3 months ago

    Hello KaineLabs Team!

    I use Youzify version 1.2.5. I don’t use any caching plugin.

    There is no difference for logged-in users. Buttons Posts and Comments (on user cards in user directory and on header in user profile) go to empty pages.

    Regards, Alex

    Plugin Support Youzify

    (@kainelabsteam)

    2 years, 3 months ago

    Hello @astahov006

    Such a weird issue

    I test several times on our testing site and make sure there’s no issue in version 1.2.5. Once you enable Posts Tab and Comments Tab, the tabs should showing up fine on the Profile Page.

    1. Please make sure you click save button on Youzify panel after enable the tabs

    2. Make sure you are using minimum PHP 8

    3. Make sure you do not use any custom snippet to restrict the posts and comments tab.

    And don’t forget try to do a conflict test. Kindly check this article

    https://kainelabs.ticksy.com/article/13309/

    Best Regards, KaineLabs Team.

    Thread Starter astahov006

    (@astahov006)

    2 years, 3 months ago

    I deactivated BP Classic plugin and it solved the problem.

    Many thanks, Alex

    Plugin Support Youzify

    (@kainelabsteam)

    2 years, 3 months ago

    Hello @astahov006

    Finally. I forgot to tell you that you no longer need BP Classic since we updated the system on 1.2.5. The newest version of Youzify is no longer compatible with BP Classic as it has already adjusted with the BP 12 structure system.

    However, I am glad to hear the problem is solved. 🙂

    Best Regards, KaineLabs Team.

Viewing 9 replies - 1 through 9 (of 9 total)

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