Posts are square on ipad

  • Resolved chapselle

    (@chapselle)


    4 months, 2 weeks ago

    Hi,

    So i set up an insta feed on the footer of this website. The posts are supposed to be square. Every once in a while they appear rectangular. The screenshot I can show comes from an ipad.

    Any ideas ?

    Thank you in advance !

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    4 months, 2 weeks ago

    Hi @chapselle,

    We believe this behavior is related to the screen size — the feed automatically adjusts its layout based on the device width, which can cause slight variations in the aspect ratio on certain screens such as iPads.

    However, to investigate this further and see if there’s a possible fix from our side for that specific device, please open a support ticket here:
    https://urbiport.freshdesk.com/support/tickets/new

    Best regards,
    QuadLayers Support Team

    Thread Starter chapselle

    (@chapselle)

    4 months, 2 weeks ago

    Ticket submitted !! Thank you !

Viewing 2 replies - 1 through 2 (of 2 total)

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