Posts Disappear in Latest Version

  • Resolved Henry

    (@henrybaum)


    8 months ago

    With 4.8.8, posts load briefly and then disappear completely – the post field is empty. I believe this is a conflict with the Avada theme because it doesn’t happen with a default theme with other plugins still active. Is there a way to turn off the AI options? That’s probably what’s doing it.

    Adding: this doesn’t happen when editing posts through Gutenberg, and pages using Avada’s builder load OK.

    • This topic was modified 8 months ago by Henry.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support MM Aurangajeb

    (@aurangajeb)

    8 months ago

    Hi @henrybaum

    Thanks for reaching out!

    We’ve replicated the issue using the Avada theme and have opened an internal issue with our Development team, who are actively investigating it further.

    I’ll let you know as soon as we have an update!

    Thanks for bringing this to our attention!

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    8 months ago

    Hi @henrybaum,

    I wanted to reach out and provide an update regarding the issue you encountered earlier.

    Our dedicated Development team has been actively working on finding a permanent solution for this issue.

    We’re currently collecting user feedback to ensure that the fix we’ve developed is effective, so I wanted to reach out to see if you’d be willing to test a beta version of All in One SEO for us.

    To access the beta version, please use the following link:

    https://a.supportally.com/f/2dUnL4

    We highly recommend taking a full backup of your site and database before installing the beta version.

    Here are the steps to install and test the beta version on your site:

    1. Download the ZIP file from the link above.
    2. Go to Plugins > Add New.
    3. Upload the beta version ZIP file downloaded in step 1.
    4. Click on Install Now.
    5. Click on Replace current with uploaded.
    6. Check if you’re still able to reproduce the issue when the beta version is activated.

    If you encounter any difficulties or have any questions during the testing process, please do not hesitate to reach out to us. We are here to assist you every step of the way.

    Please let me know what you find!

    Thread Starter Henry

    (@henrybaum)

    8 months ago

    Works here. I also sent my dev site credentials via the site so you could check there.

    Thread Starter Henry

    (@henrybaum)

    7 months, 4 weeks ago

    Is this stable enough to run on a production site?

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    7 months, 4 weeks ago

    Hi @henrybaum,

    Yes, you can implement this on your production site until we release our upcoming stable version. We’ll inform you as soon as the new version is available.

    As a precaution, we always recommend backing up your WordPress site before making any changes.

    I hope this helps! Thanks!

    Thread Starter Henry

    (@henrybaum)

    7 months, 3 weeks ago

    Is there an eta when the official version will be released?

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    7 months, 3 weeks ago

    Hi @henrybaum,

    While I can’t give you an exact release date, our next release is planned for later this week. I’ll let you know as soon as the new version of All in One SEO Lite/Free is available.

    I hope this helps. Thanks!

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    7 months, 2 weeks ago

    Hi @henrybaum,

    I hope you’re doing great!

    I’m excited to share some good news regarding the Avada theme conflict issue you encountered. We’ve released All in One SEO version 4.8.9, which includes the fix.

    For a complete list of changes, please check out our Changelog here: https://aioseo.com/changelog/ 

    Please update your All in One SEO plugin to version 4.8.9 at your earliest convenience to apply the fix. You can update the plugin from your Plugins > Installed Plugins screen.

    As always, we recommend backing up your site before updating or making any changes to your WordPress site.

    We apologize for any inconvenience this may have caused. We truly appreciate your patience, and thank you for choosing AIOSEO for your website’s SEO needs.

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

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