PostSMTP issues

  • Resolved sarfas

    (@sarfas)


    7 months, 3 weeks ago

    I’ve tried to get emails working on my website for a while now, due to people placing orders via WooCommerce, but it never seems to work. I always get a message saying “Post SMTP is not configured and is mimicking out-of-the-box WordPress email delivery.” and no test emails ever deliver to my personal email, despite it saying ” Your message was delivered (33 ms) to the SMTP server! Congratulations :)”.

    I use wizard to try and set it up and finish it and it says “Great you are all done!”, but I go back and I’m still seeing the “Post SMTP is not configured and is mimicking out-of-the-box WordPress email delivery.” message. I’ve got the Post SMTP plug-in installed.

    Probably something quite simple I’m just not getting, but for the life of me I can’t work it out. Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 2 weeks ago

    Hello @sarfas ,

    We hope this message finds you well.

    Thank you for reaching out to our Support team. From your setup, it appears that you’re currently using Post SMTP with the default settings. By default, WordPress relies on the wp_mail() function to send emails. Unfortunately, this method is often unreliable, it can lead to emails being flagged as spam or, in some cases, not being delivered at all, which seems to be what you’re experiencing.

    This is where Post SMTP comes in. The plugin allows you to configure your preferred email service provider, overriding the default WordPress mail function to ensure reliable email delivery.

    We recommend configuring Post SMTP with your chosen email service provider. You can follow our comprehensive documentation to guide you through the setup process.

    If you’d like, we’d be more than happy to assist you step by step. Please don’t hesitate to reach out. We’re here to help!

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 2 weeks ago

    Hello @sarfas ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

Viewing 2 replies - 1 through 2 (of 2 total)

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