• Resolved hilldeneadmin

    (@hilldeneadmin)


    Trialing your appointment system and it seems to be what we need for parents evening bookings. However during tested I noticed that it was possible to double book a slot. If more than 1 user selects the drop down menu at the same time (we have a single drop down) and selects the date and time it does not block the appointment being booked. I have it set to confirm upon selection but it still can allow double bookings. I am not sure if in reality it would happen but I do worry about this aspect.

    Is there a way that once the user actually submits the appointment, other attempts can be blocked so that no one can book the same (without refreshing the page)?
    The test I carried out was selecting the same items at the same time on a phone and laptop, then confirmed one and left the other for 30 seconds and then confirmed it which allowed me to make a double booking.

    I hope that makes sense.

    Any help would be much appreciated.

    Good Job

    Steve

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Steve,

    there is option that will create reservation upon selecting the date-time for appointment. Option is called Auto reservation inside Settings > Customize page.

    Best regards,
    Nikola

    Thread Starter hilldeneadmin

    (@hilldeneadmin)

    Hi Nikola,

    Thanks for the swift reply. I have that option selected but if the multiple users happen to open the page at the same time before selecting a time, then they can book the same slot. Is there anything else i can do to prevent this?

    Steve

    Hi Steve,

    I will improve that part and let you know. I will try to add that in next version of plugin.

    Best regards,
    Nikola

    Hi Steve,

    I have improve that part on front end. Now it check if the slot is free on Submit. Just upgrade to 1.9.11 version.

    Best regards,
    Nikola

Viewing 4 replies - 1 through 4 (of 4 total)

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