Potential Issue with Widgets Saving

  • Resolved DAKing240

    (@daking240)


    5 years, 2 months ago

    Hi there,

    Loving the theme so far! Having an issue with the theme running on a new installation – 5.6.2. I originally thought the issue may have been related to SSL, but that doesn’t seem to be the case. I believe issue may be the theme itself, or something with regards to my installation. I am unable to save any Widgets. The little save icon spins, but nothing saves from that point on.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter DAKing240

    (@daking240)

    5 years, 2 months ago

    Narrowing the issue down a little. Appears to be any custom HTML or text.

    Theme Author Rough Pixels

    (@roughpixels)

    5 years, 2 months ago

    Hi…sorry for a late reply; my errand took a lot longer. Anyway, let’s tackle this one.

    A few things and tests…

    1. Is this happening on all widgets or if specific ones, can you list them here?
    2. What happens if you switch to a basic WordPress default theme, do the same widgets now work?

    Best Regards,
    Andre

    Thread Starter DAKing240

    (@daking240)

    5 years, 2 months ago

    Thank you for the reply. Seeing the same issue on any WordPress theme, which shows this isn’t an issue with your theme. Thank you for the assistance!

    Theme Author Rough Pixels

    (@roughpixels)

    5 years, 2 months ago

    There’s actually a lot about this kind of issue relating to WordPress. I did a search on Google with this Keyword Set “WordPress widgets not saving” and many results showed up.

    Thread Starter DAKing240

    (@daking240)

    5 years, 2 months ago

    Will continue to see if I can find a solution.

    Thread Starter DAKing240

    (@daking240)

    5 years, 2 months ago

    Hi there, turns out the solution was to contact my host, and to have them loosen or change some security settings. The theme is working perfectly today, just wanted to share the update in case it helps anyone who may be having a few random issues that actually have nothing to do with the theme. Have a great day!

    Theme Author Rough Pixels

    (@roughpixels)

    5 years, 2 months ago

    That is great news to hear! Thank you for the update!

    Cheers,
    Andre

Viewing 7 replies - 1 through 7 (of 7 total)

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