• Resolved cheideastore

    (@cheideastore)


    Hello,

    I updated the plugin but after the update the ppom field disappeared in the product page.
    I alredy have deactivate and reactivate the plugin but it still doesn’t work.
    Please help
    Thank you

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 24 total)
  • N-Media

    (@nmedia)

    Hi,

    Well may be some other plugin update has removed woocommerce hook which render field on product page.

    Thread Starter cheideastore

    (@cheideastore)

    Ok, thanks for the answer, but how can i solve this problem?
    Thank you

    N-Media

    (@nmedia)

    Please check by de-activate other plugin one by one and see which plugin is causing issue. It may be in theme.

    Thread Starter cheideastore

    (@cheideastore)

    Thanks but i have a lot of plugin to test so it’s a huge work. Is it possible to disinstall and then reinstall PPOM to solve this problem?
    Thank you

    N-Media

    (@nmedia)

    Yes, you may try by re-installing this.

    Thread Starter cheideastore

    (@cheideastore)

    Thanks but i disinstall and re-install the plugin and it doesn’t work.
    Field is still disappeared.
    Please help
    Thank you

    N-Media

    (@nmedia)

    Hi,

    Can you please check if these are applying to simple products?

    Thread Starter cheideastore

    (@cheideastore)

    Hi, ok i found the problem. The update of the theme remove the field of PPOM in the product page. I use the theme Virtue. How can i fix this problem?
    Thank you

    crimsoncharm

    (@crimsoncharm)

    Hi there, we are having the same problems as well. We offer a different variety of patterns. The patterns are not showing, instead zero dollars is showing on our admin order page.

    We have deactivated, activated and all our plugins are updated as well. Like @cheideastore, we are using Virtue and also Vogue on another website.

    Here is a screenshot of what’s showing https://image.ibb.co/cp67sy/ppom_error.jpg

    Would appreciate some help!

    Jakours2

    (@jakours2)

    Same for us too …

    Fields not showing. (but the last one works)

    https://snag.gy/dZrCeQ.jpg

    It’s possible to move back to the previous version ? Until this issue solved?

    • This reply was modified 8 years ago by Jakours2.
    Jakours2

    (@jakours2)

    Hey! Any chance to have a link tp the previous version? Until the bug solved?

    Thanks

    dchoo

    (@dchoo)

    Hey all! I have the same problem on my site too. All the product addons changed to ($0.00). Am trying to roll back to an earlier version too.

    Jakours2

    (@jakours2)

    @dchoo

    Just here : https://ww.wp.xz.cn/plugins/woocommerce-product-addon/advanced/

    At the bottom of the page.

    Cheer!

    Jak.

    dchoo

    (@dchoo)

    Great! Thanks Jak! πŸ™‚

    Jakours2

    (@jakours2)

    It is thanks to @galbaras reminded me that option.

Viewing 15 replies - 1 through 15 (of 24 total)

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