Pre-Buying Question!

  • by BLiCKWiNKEL

    (@by-blickwinkel)


    4 years, 4 months ago

    Hey guys,

    I was about to buy your plugin!

    First the visitors showed up very correctly (I made tests with friends in different locations)!

    But now I see Statistic gaps vs. true visitors. As my site is new and I don’t have many visitors yet, I can easily monitor it.
    Today I had phone calls with potential customers and they clearly visited my site, but not showing up. Showing: 0!!

    I have recently NOT added new plugins.
    The WP Fastest Cache plugin I was using already prior to your plugin and caching is set-up right (as you describe).

    Do you need access to check? No problem, I can provide it.

    Thank you!
    KR,
    Petra

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mostafa Soufi

    (@mostafas1990)

    4 years, 4 months ago

    Hi,

    Thank you for opening the thread and sorry for the delayed reply.

    As I can see on the Developer Tools > Network, the request goes well and receives the success response which means the counter functionality works well but why it doesn’t show up in the admin?
    https://ibb.co/Hds5dp0

    I guess the admin view is affected by the cache plugin, Is there any possibility to clear the admin cache?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 4 months ago

    @by-blickwinkel Please don’t offer to send or post logon credentials on these forums:

    https://ww.wp.xz.cn/support/guidelines#the-bad-stuff

    You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.

    Thread Starter by BLiCKWiNKEL

    (@by-blickwinkel)

    4 years, 4 months ago

    Hurray!
    Thanks for your reaction now :-).

    @steve, thanks for your hint!👍 For clarification:
    It was not my intention to give credentials here, I only wanted to say, that -if we cannot solve it here- I’m fine to give the login to the support team. I’ll watch out better in future.

    Hi Mustafa,
    okay, I get what you say. So I have simply clicked on the button to CLEAR ALL CACHE. But no change.
    What can we do?

    KR, Petra

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 4 months ago

    @by-blickwinkel It’s not a “hint”. Do not offer credentials. Do not hint at offering credentials. You can get the plugin author(s) in trouble if they accept.

    Thread Starter by BLiCKWiNKEL

    (@by-blickwinkel)

    4 years, 4 months ago

    Aha, okay.

    Have a good day ahead!
    KR,
    Petra

Viewing 5 replies - 1 through 5 (of 5 total)

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