Pre loading not working

Hi @supportseat,
First of all, I would not recommend you to enable the preloader. It will not help you to speed up your website but rather consume server resource. In most cases, it will not give you any extra benefit compared to the resource it needs to run.

Anyways, the reason for your webpage loading slowly is because (1) you have big images being loaded on the webpage which takes time to load, process and pain on the screen, and (2) the plugin is not working properly on your website.

You see when the plugin is working properly the value of cache-control and x-wp-cf-super-cache-cache-control response header would match, but that is not the case here. The cache-control header of your website is being either set by some server rule or some other plugin which is not letting this plugin to manage the header – causing this issue.

Currently the value of cache-control header on your website is public, no-cache, which is supposed to be s-maxage=31536000, max-age=60. So, you need to find out which plugin or server rule is adding/managing the cache-control header and remove it so that the plugin can manage it. Screenshot: https://i.imgur.com/pKQbafo.jpeg

I’m sure you will see a good boost in speed when this issue is resolved.

Hi @supportseat,
If you have fixed the cache-control header issue then the plugin should work 100%. But anyways, if APO is working for you and you are happy with that, then you can use it.