Premium function doesn’t work

  • Resolved DODO Internet

    (@studioviv)


    3 years, 2 months ago

    I am expierencing problem with our (just bought) plugin Photoblocks Image Gallery. We have bought the premium version of it but it keeps showing ‘free’ and we cannot use any of the premium functions? How come and how to fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Miha

    (@mplusb)

    3 years, 2 months ago

    Hi @studioviv,

    Thank you for reaching out!
    As much as I would love to help you asap, your question is specific to the Pro and we are not allowed to offer support on these forums for our premium version, as you can see in the guidelines here: https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products 😔
    Please send us an email using this form here and we will reply asap. To make it easier you can use the form above and enter this support thread’s URL and we’ll know exactly what it’s about.
    Thank you for understanding!

    Looking forward to your email.

    Warmly,
    Mihaela

    Thread Starter DODO Internet

    (@studioviv)

    3 years, 2 months ago

    no problem, i just sended it please confirm by e-mail if you received it.

    greetz Dennis

Viewing 2 replies - 1 through 2 (of 2 total)

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