Premium version not working | ww.wp.xz.cn

Resolved georgecourt
(@georgecourt)

6 years, 6 months ago

Hello, I purchased this plugin (lifetime license) but can not contact you through email on your site (when I click on the Support tab, I am only given the option to post here). This plugin is not working, I have tried all of the settings on our testing site (see link example). The site is built with Elementor. I have 100s of email links throughout our 800+ page site. Please advise. Thank you.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author Till Krüss
(@tillkruess)

6 years, 6 months ago

Hi, can you email encoder [at] till [dot] im?

espermedia
(@espermedia)

6 years, 4 months ago

Having the same issue – enabling the plug-in on an Elementor site crashes the site and no support options except community forum.

espermedia
(@espermedia)

6 years, 4 months ago

Found a fix for my issue – updated server settings an increased max execution time and memory settings – now it is working. Will have to assess performance, but at least the site isn’t crashing now. 🙂

Plugin Author Till Krüss
(@tillkruess)

6 years, 4 months ago

@espermedia: Can you share a link to your site, so I can take a closer look?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Premium version not working’ is closed to new replies.

4 replies
3 participants
Last reply from: Till Krüss
Last activity: 6 years, 4 months ago
Status: resolved