preview on header not work

Hi there,

Thank you for contacting us.

I would like to ask you to please make a video of you doing this and seeing the issue on your end so that I can know how to replicate it on my end and assist you better by pinpointing the issue faster.

Also, please tell me more about the device you are using and the browser, as it greatly helps narrow down the possible culprit of this issue. The device model and version, as well as the browser and its version, would be great.

Kind regards,

Hi,

Please note header template feature is part of Elementor Pro

Screenshoot – https://prnt.sc/rtXAa83tm5dp

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/.

ww.wp.xz.cn rules state that commercial products are not supported here.

Thank you for understanding.