• Resolved nelsonbase

    (@nelsonbase)


    I’m still encountered a few times when “generating preview” just hangs and you have to try again. This seems to happen after saving with the Update button.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi –

    Thanks for getting in touch.

    Can you try disabling any browser extensions as a first step.

    Here’s a list of known compatibility issues too:

    https://ww.wp.xz.cn/support/topic/known-compatibility-issues-common-questions-and-how-to-report-bugs/

    Thread Starter nelsonbase

    (@nelsonbase)

    I’m not using any browser extensions.

    I’ve noticed from time to time that “generating preview” hangs like this, but most times it seems to work. Maybe it’s just a timing problem? (not waiting long enough for the save to complete or something…)

    Thread Starter nelsonbase

    (@nelsonbase)

    I was just trying it again and thought that the preview was hanging, but didn’t close the window and eventually it did work – just took a long time, maybe 10 seconds. I wasn’t expecting it to be so long so wasn’t waiting long enough.

    I believe with an earlier version it really was hanging, but not sure i’m seeing evidence of that now. Will let you know if it actually hangs any more.

Viewing 3 replies - 1 through 3 (of 3 total)

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