Hi @ecells
You can follow this doc to solve the issue.
All the best,
Thread Starter
ecells
(@ecells)
Thank you for your support.
I upoloaded the backup directly to the cpanel.
Hello @ecells ,
Thanks for your update. Don’t hesitate to let us know if you need help with anything else.
Best,
Thread Starter
ecells
(@ecells)
Hey, when I am trying to restore the site for wordpress now, the restoration process doesn’t run untill the end.
I have doubled the timeout duration as well.
Can you help to run the restoration 100%
Thank you..
Hello @ecells ,
First, you can tweak WPvivid settings as suggested in this doc.
Next, decompress the zip packages of your backup files if they are merged into a single package when backing up. After that, you will get the following zip packages:
1. wp core
2. wp content
3. uploads
4. plugins
5. themes
6. database
Then, upload them one by one to the target site and restore them separately.
Do not cancel the restore progress or refresh/close the restore page during a restore task until a success or failed message appears, as the restoration is actually still running in the background.
Best,
