Previous users login does not work

  • Resolved Carlos Santos

    (@brasilmorar)


    9 years, 1 month ago

    Hello,

    I came back again, I discovered the following problem. Older users can not log in and even updated the old password so a new password does not work!
    What is going on?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author PickPlugins

    (@pickplugins)

    9 years, 1 month ago

    Thanks for your post,

    Old user will need to be verified before logged-in when they tried to logged in will see the error message to re-send verification link and process is the same as the new user do. this is logical process.

    View post on imgur.com

    Regards

    Thread Starter Carlos Santos

    (@brasilmorar)

    9 years, 1 month ago

    Hello

    I understand, so you have the second email template. But it is not working when I try to log in to the test account I have the email verification message does not appear for the old users. If you need the site link I can send you with a test access.

    Thank you!

    Plugin Author PickPlugins

    (@pickplugins)

    9 years, 1 month ago

    can you please check the option you have checked

    Enable ? > Yes

    View post on imgur.com

    Regards

    Thread Starter Carlos Santos

    (@brasilmorar)

    9 years, 1 month ago

    Yes this option is active, it still does not work!

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

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