Previously working document links now fail

  • wpriley

    (@wpriley)


    7 years, 8 months ago

    Many (perhaps all) document permalinks no longer work. All worked when the document was uploaded.

    In Chrome, I get the following message:

    Error: Failed to load PDF document.

    I also tested in Firefox … still fails but the message is different:

    This PDF document might not be displayed correctly.

    Here’s an example failed link:

    http://riograndefoundation.org/documents/2018/09/new-mexico-tax-reform-2.pdf

    I downloaded the above PDF via PDF and it opens fine (ie: the issue is the link, not the document). I tried updating the above document (reuploading a newer version) but the link still fails.

    Thanks for any assistance you can provide.

    The page I need help with: [log in to see the link]

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  • Thread Starter wpriley

    (@wpriley)

    7 years, 8 months ago

    I found a solution to this. The issue, in my case, was a conflict with this plug-in:

    WP External Links

    Deactivating the above plug-in causes the issue to disappear. I wish these two plug-ins could co-exist but WP Document Revisions is much more important to me and I’ll do without the WP External Links plug-in.

    I hope this helps others.

Viewing 1 replies (of 1 total)

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