• Resolved sonia860

    (@sonia860)


    Hi

    Thanks for this amazing plugin.

    I’ve some queries about this plugin. Please assist me if possible.

    1. It works perfectly with one product as i’m using this with variable product. However, when I use the same option with another product it shows the wrong calculation. Can you please assist me with why is this happening?

    Is there any max value restriction or something else?

    looking forward to hear from you at the earliest.

    Thanks & Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author actpro

    (@actpro)

    Hi @sonia860,

    Thank you for reaching out to us.

    We have not set any restrictions on the free plugin. Maybe another plugin conflict.

    Can you share some screenshots or videos? It would be more helpful for us to solve your query.

    In meantime, we will troubleshoot this issue and get back to you soon.

    Thank you,

    Plugin Author actpro

    (@actpro)

    Hi @sonia860,

    Thank you for reaching out to us.

    We have checked in our server but didn’t find issue as per you mention. Please check video here – https://screencast-o-matic.com/watch/crlUIrVonRx. And if possible then you can also share some video with setting. It would be more helpful to us debug the issue.

    Thank you,

    Hi!
    Has the problem been resolved? I have exactly the same at home … The final amount of the basket is correct, but the price of a single product in the basket is not correct, because it is basic without any additional fees. Was the problem a conflict with another plug? This is not a problem with your plug, because it works properly on pure WooCommerce, which I checked only in my store, there is a problem.

Viewing 3 replies - 1 through 3 (of 3 total)

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