• Resolved rowerker

    (@rowerker)


    I have two articles bundled to a “pack” called GLÜHGUT BBQ-Pack (L)” …One (gloves) has a reduced price and the other is a variation of a variable product with its original price.
    Everything looks fine in on the shop page as well as on the single product page. But once added to the cart the price shown is way to high. Instead of the bundle price (original 89,95) offer 74,85 (64,95+9,90) the cart sum is 164,70 (original bundle price +Item1 price plus reduced Item2 price).

    Furthermore from the product single page the add to cart button and the buy direct button do not work either

    Regards
    Rainer Krug

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @rowerker

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    The bundle has two pricing options: 1: fixed price, 2: dynamic price. Please read more about bundle pricing here.

    If you are using a dynamic price bundle, please ensure that the “Include parent price” option is not enabled in the bundle configuration.

    If you have configured the bundle properly, then a conflict on your site causes this issue. To troubleshoot, deactivate all plugins except WooCommerce and the Product Bundle plugin. Test the functionality; if it works correctly, reactivate the plugins one by one to pinpoint the one causing the issue. Just please ensure that you have removed the bundle from the cart after deactivating other plugins.

    You can try the same bundle on our demo website to make sure it’s working correctly.

    Regarding the “Add to cart” button:

    It can be an issue with the “Ajax add to cart” feature if you have enabled it on the product page. The “Ajax add to cart” functionality may not be sending the form data properly to the server, causing issues. Some themes or plugins add an “Ajax to cart” feature, but it may be incomplete. Please disable the “Ajax add to cart” feature and try again.

    Alternatively, it could be a cache issue. Deactivate any cache plugins and try again. You can also clear the browser cache by pressing CTRL + SHIFT + R.

    If the above tips do not resolve the issue, please send us a link to the product page so we can investigate further.

    Other direct checkout buttons: Unfortunately, the other direct checkout buttons don’t work with the product bundle, especially for the dynamic bundles, so please deactivate them on the bundle products. Only “Add to cart” button works.

    I hope this helps.

    Best regards,

Viewing 1 replies (of 1 total)

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