Hello Ferit,
Can you download the latest plugin files from the WordPress plugin page and replace your current plugin files? Just after releasing 1.4.0 there was an issue with price updates. Some installations were affected. But this has been resolved in the meantime. Downloading the latest plugin files again has resolved this problem for other users.
Hope this helps
Hello, as you suggested, I re-uploaded the plugin and the pricing issue is resolved, but now the options I selected aren’t being applied to the product and aren’t showing up in the cart. What could be the reason for this?
website: [ redundant link deleted ]
Hello, there seems to be an issue with shortcode and the WooCommerce add to cart function. We are investigating this right now and update you as soon as this is fixed!
Okay, thank you very much.
I’m waiting for your reply.
Hello Ferit,
Can you try the new version 1.4.1?
Let me know if this solves your issue
Updated to version 1.4.1. The shopping cart issue also seems to be resolved. However, the choices I select are still not being added to the display.
Hello Ferit,
Thank you for the update and sorry to hear the options are not being added to the cart
At this point I think you can best reach out to us via the support form on our website and provide login credentials so we can further investigate the issue for you
No, the problem wasn’t that it didn’t show up when added to the cart; that issue has been resolved.
The only problem now is that when I select “Choices,” it’s not added to the product image, and there’s no change to the product picture.
Where exactly can I most easily reach you?
Ah okay, so you have a different issue now.
Can you clear the “configuration” and “product” selections on your visuals, if you have any?
If that does not work either, feel free to share login credentials via our support form:
https://wpconfiguratorbuilder.com/support/
Then we will investigate the issue for you
