prices per order

Resolved kai
(@iturtle)

5 years ago

dear support team,

we can already enter orders manually in the web store, but then the price is fixed. Is there a way to also manually change the price for one order only?

an alternative would be that we can manually specify the price (gross or net) in the “normal” webshop during manual order entry.

thanks a million for your suggestions! best wishes, kai

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

MayKato
(@maykato)

5 years ago

Hello,

Is there a way to also manually change the price for one order only?

Yes, you can click Edit Item to manually change the price of a product in an order.

Please note that product price is editable when the order is in pending or on hold status: https://docs.woocommerce.com/document/managing-orders/#order-statuses

Thread Starter kai
(@iturtle)

5 years ago

hi @maykato,
thanks so much for your help!
but… if i do this the product price itself won’t change. there will be a certain amount marked as Voucher (Gutschein) deducted.
i actually would like to change the products price. is that possible, too?
thanks again! kai

MayKato
(@maykato)

5 years ago

Hi @iturtle

Are you able to change price in the before discount field as well? Putting the same value in Before Discount and Total should change the product price itself.

Thread Starter kai
(@iturtle)

5 years ago

hi @maykato,

this field is grayed out. i can change that grey number. but after saving the price jumps back to the normal price.

funny thing is that the vat is changing if i put the same number in “before discount” and the sum below. same thing does not work for the price.

https://www.dropbox.com/s/5ztw6nwi01ccs8h/change-price.png?dl=0

i hope this is still possible, though.

thanks a million! kai

MayKato
(@maykato)

5 years ago

Hi @iturtle

That’s strange…I can manually edit product price as well as tax on my test sites which have the latest versions of WordPress and WooCommerce.

Can you temporarily switch back to a default theme like Storefront, disable all plugins except for WooCommerce, and check if product price is editable?

Thread Starter kai
(@iturtle)

5 years ago

hi @maykato
thanks for pointing me in the right direction.
i turned off all plugins and then one by one on again.
and the result is that wpml is causing the issue.
i will turn to them now but have little hope for a solution…
thanks a million for your help! best wishes, kai

MayKato
(@maykato)

5 years ago

Hi,

i turned off all plugins and then one by one on again.
and the result is that wpml is causing the issue.

Thank you for the update. Hopefully you’ll be able to fix the issue soon. I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)

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