Print Invoice button not working on Order Email

  • Resolved sahaj3

    (@sahaj3)


    3 years, 1 month ago

    The Print Invoice button on order Emails redirects to the login page before printing the invoice. Can there be a way by which the customers can download and print invoice directly through the link without logging in?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    3 years, 1 month ago

    Hi @sahaj3,

    Thanks for reaching out.

    Currently, our plugin does not provide the option to print the invoice directly from the email. Customers will need to log in to the site to access the invoice. This is to ensure security by validating the nonce check.

    However, you can enable the “Attach invoice PDF in customer email” option located on the invoice general tab and include processing or your desired status for statuses to generate invoices. This will add the PDF of the invoice to the order status emails, which can be downloaded without a user account.

    Thread Starter sahaj3

    (@sahaj3)

    3 years, 1 month ago

    There are two concerns in attaching the PDF to order Emails.

    1. Is there an impact on email deliverability after attaching a PDF to the email. Can the emails be marked as spam?
    2. Is there an impact on the speed of placing the order as the PDF will be generated while placing the order. (I have a 2GB Ram Vultr HF server)
    Plugin Support WebToffee Support

    (@webtoffeesupport)

    3 years ago

    Hi @sahaj3.

    1. The emails won’t be marked as spam if an invoice PDF is attached to the mail. Moreover, it depends on the validity of your domain name.
    2. PDF generation could have a minor impact on the speed of order placing depending on the server’s performance. However, this could be negligible if your site performs well. You may please enable it and try placing some orders.

    Let us know if any further queries.

    vlada78

    (@vlada78)

    2 years, 11 months ago

    When I attach invoice in order emails link to print invoice also sends to login page??

Viewing 4 replies - 1 through 4 (of 4 total)

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