Plugin Support
Yuki K a11n.
(@yukikatayama)
Automattic Happiness Engineer
Hi @erl23,
I understand you do not want to select one of the default USPS shipping packages when creating your label. What you can do instead is create custom packages for your own boxes here:

Link to image: https://cld.wthms.co/3lYNdr
Then those custom packages will show in the Shipping Package list when creating the labels.
Hope that helps!
Thread Starter
erl23
(@erl23)
I have some other issue: why when I am working on creating label, section with “Destination address” is showing me “We were unable to automatically verify the address — Address not found.” ? though all information about customer’s address is correct.
what is it mean ? and how I can fix it ? I heard from other people who encounter with same problem there is a some plugin that can resolve this issue,but I dont remember what is name of it, maybe you remember ? can you help me with that ?
Plugin Support
Yuki K a11n.
(@yukikatayama)
Automattic Happiness Engineer
Plugin Support
Yuki K a11n.
(@yukikatayama)
Automattic Happiness Engineer
Hi,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Thanks!