Print not Working

  • Resolved Timbre Design

    (@timbre-design)


    1 year, 4 months ago

    As mentioned in my reply to nettlequeen, print order (on all: thank you page, email & dashboard) is only working for Sales Managers and Admin. It is not working for guests, customers (or my custom agents role). It displays a message “You need to be logged into your account to access the Invoice. Please login first.” (even if they are logged in). I had to role back to version 5.2 to get it working again.

    Please Advise

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author priyankajagtap

    (@priyankajagtap)

    1 year, 3 months ago

    Hi @timbre-design,

    I see that you have reported this same issue in another forum thread here I have replied to you on that thread and provided the custom code. Kindly check my response there and we will continue our further communication there itself.

    Thread Starter Timbre Design

    (@timbre-design)

    1 year, 3 months ago

    Print order is only working for Sales Managers and Admin. It is not working for logged in customers, nor my custom agents role. It still displays a message “You need to be logged into your account to access the Invoice. Please login first.” even if they are logged in.

    To note: The default WooCommerce “customer” role (all customers on the site do have multiple roles, but that shouldn’t be an issue, since roles are arrays), as well as an agent role (that does not have the customer role). They are all custom roles I created particularly for the site.

    Plugin Author priyankajagtap

    (@priyankajagtap)

    1 year, 3 months ago

    Hi @timbre-design,

    I have replied to you regarding this on another forum thread. And I asked you to drop us an email at ‘support at tychesoftwares dot com’. We want to check this problem on your website and then we can assist you effectively on what could be causing this problem on your end. So please do the necessary.

Viewing 3 replies - 1 through 3 (of 3 total)

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