Prior consent issue

  • Resolved lisaportus

    (@lisaportus)


    2 years, 6 months ago

    Hi. I’ve just run a scan and this message comes up : You do not collect consent for cookies and trackers other than strictly necessary ones. … I can’t see how I can address this problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 6 months ago

    Hi @lisaportus,

    Greetings from CookieYes!

    In order to assist you more effectively, we kindly request you to share additional information to gain a comprehensive understanding of the situation. If possible, please share us the screenshots which explains your problem.

    Thread Starter lisaportus

    (@lisaportus)

    2 years, 6 months ago

    Many thanks for your reply. I don’t know how to give you a screenshot but this is the text that was generated after a cookiebot scan of (portuspress.com):

    High Risk – You need to take action

    Requirement 1 (ePR)

    Red warning of non-compliance

    You do not collect consent for cookies and trackers other than strictly necessary ones.

    The use of non-essential cookies and trackers requires explicit consent from individuals before any data collection, as mandated by the ePrivacy Directive.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 6 months ago

    Hi @lisaportus,

    Could you please share us the detailed scan report so that we could find which cookie is causing this issue. You can share it privately via this link.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    2 years, 6 months ago

    Hi @lisaportus,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Prior consent issue’ is closed to new replies.