I have the same problem, when clicking the link in the email it just takes you to the privacy tools page and asks to identify yourself.
Now If you click the link for a second time, it takes you to the privacy tools page again and says that “link expired” but now the second time it shows the rest of the options as well (i.e it shows the button to delete and download data etc).
Hi there!
Are you using SendGrid or a similar emailing service?
Do you have any caching plugins or server side cache enabled?
Both of these might interfere with the Privacy Tools page functionality.
Thread Starter
mhoney
(@mhoney)
Hi, no we are not using any emailing service, Yes I have wp fastest cache plugin, all our sites do, but even clearing cache and deactivating the plugin didn’t help, there is a bug with the system, and as a side note, it should play well with cache plugins, I don’t think there is a site that doesn’t use it
Thanks for any help
@mhoney can you please get in touch via an email address on the website https://codelight.eu/wordpress-gdpr-framework/ – I’d like to take a look at your setup, if that’s okay with you.
Thread Starter
mhoney
(@mhoney)
Updated to your newest version and added the privacy tools page to exceptions in wp fastest cache and now it’s working! Thank you!
Any idea of when the support for flamingo is coming I need it before the 25th 🙁
I can confirm that if you put the privacy tools page into exceptions of the caching plugin (I’m using W3 Total Cache) it works fine now.
Excellent, great to hear that!
@mhoney do you mind testing Flamingo support? I literally don’t have enough hours in the day to test this properly myself 🙂
The link is here: https://www.dropbox.com/s/j40hz097ah89pmc/gdpr-framework-1.0.9-RC1.zip?dl=0
If both CF7 and Flamingo are installed, then a new tab is added to each form’s settings. You’ll need to enable the plugin for each form separately as well as enter the tag name for data subject’s email, like so: https://www.dropbox.com/s/p6cocrtd3hv99zl/gdpr-framework-1.0.9-screenshot.PNG?dl=0
Looking forward to all feedback!
Thread Starter
mhoney
(@mhoney)
sure thing! i will check and get back to you with feedback, thanks!
Thread Starter
mhoney
(@mhoney)
It works really good! it’s easy to activate, searches, download the info from the from and deletes the data!
just 1 question, where is the consent saved? I’m seeing the withdraw but what is supposed to happen when someone clicks on that?
Thanks for all you do!
> just 1 question, where is the consent saved? I’m seeing the withdraw but what is supposed to happen when someone clicks on that?
The consent is saved in the database, a separate table.
If you need something to happen when a user withdraws consent, you’ll need to develop the integration yourself. There’s no ‘catch-all’ solution that we can provide – every feature is different.
Hypothetically, other plugin authors could hook into that action to trigger their own code.
Let me know if you have other questions!
Thread Starter
mhoney
(@mhoney)
Perfect thank you!, when I can download the official version with the Flamingo integration or the one you gave me will update accordingly if you push a new update?
