PRO Licensing Problems

My issue is quite simple. I am trying to move my PRO license to another domain. However, bizarrely, this is only possible if you deactivate the license on the old domain first. But i can’t do this, my first domain fail. With the ARmember plugin website you don’t have any of these options bar raise a ticket and that is restricted to customers with active support licenses. Just something I think everyone should be aware of before purchasing. This isn’t a support problem, it’s a legacy licensing problem that has not been addressed.

help me.