Pro version Custom Fields disabled

  • Resolved big_ploppa

    (@big_ploppa)


    11 years ago

    Hi,

    I’ve tried contacting support on your site and through the plugin itself but haven’t had a response. This is my last attempt, hopefully someone will respond.

    I’ve purchased the Pro version of your plugin and installed it on my website. I’ve set up ioncube successfully and installed ACF. When I go to the “Custom Fields” screen, everything is set to disabled; I cannot turn on the ACF option. I’ve searched the documentation and there’s no information about this.

    This is very frustrating as I bought the plugin specifically for this solution but it hasn’t worked out of the box. Please advise.

    Thanks.

    https://ww.wp.xz.cn/plugins/wp-ultimate-csv-importer/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Smackcoders Inc.,

    (@smackcoders)

    11 years ago

    It looks like you have to ensure that ACF plugin is installed/activated in wordpress admin first. Then you can turn on the support option in importer settings. This is not for pro support, please give the helpdesk id to check or contact us immediately.

    Plugin Author Smackcoders Inc.,

    (@smackcoders)

    10 years, 11 months ago

    Resolving this

Viewing 2 replies - 1 through 2 (of 2 total)

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