Pro version doesn’t work on my site & zero support from dev

  • desertarmorshop

    (@desertarmorshop)


    4 years ago

    they blatantly lie about their whole support thing for the pro version. Its been a month and not a word back on an open ticket.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Cristiano Zanca

    (@cristianozanca)

    4 years ago

    Hi @desertarmorshop ,

    Ok, fair enough, we are very sorry for the late answer that has been sent recently in Premium Support

    however this is the forum for the free version and the review should be about the free version that we hope still works has usual

    Kind Regards

    Plugin Author wpnetworkit

    (@wpnetworkit)

    4 years ago

    Hi @desertarmorshop ,

    we can confirm the regret for a late answer in premium support, it’s our mistake, we take care of our customers and we’ll try to recover your confidence in us.

    If you want, you can reclaim anytime a refund for your purchase

    Kind Regards,
    _____________
    [ Signature deleted ]

    Plugin Author wpnetworkit

    (@wpnetworkit)

    4 years ago

    Hi @desertarmorshop ,

    we’ve made a test and even if a coupon is applied the original price and discount price are shown as supposed to be using WooCommerce Discount Price plugin

    Kind Regards
    [ Signature deleted ]

    Plugin Author wpnetworkit

    (@wpnetworkit)

    4 years ago

    this test is about the free version available for free at the repository

    The coupon is applied and the discount price and the regular price are visible, and the “You Saved” amount is correct:

    Kind Regards
    _____________
    [ Signature deleted ]

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years ago

    I am closing this review. The user provided feedback and the developers replied well. The End.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Also @wpnetworkit Please lose the signature.

Viewing 5 replies - 1 through 5 (of 5 total)

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