Plugin Author
Josh
(@josh401)
Hi, it should be working properly now. Yes, HG was down for a moment.
For future questions regarding the Pro version, please use my other dedicated Support Forum.
Thank you very much, and I again apologize for any inconvenience.
The dedicated support forum is down. Also I would like to upgrade to PRO but this is down also. Beginners like me really appreciate all your hard work. I would like to upgrade once everything is up and running.
Plugin Author
Josh
(@josh401)
Sigh.. I know. I’m so sorry. I realized that after I sent my message above.. hoping it would be resolved by now.
I’m just sitting here waiting…
I truly apologize for the inconvenience. This is both embarrassing and unprofessional. I will come back here and post as soon as the sites are back up again.
Thank you.
Josh, You are doing a great job. Give yourself a pat on the back.
Thread Starter
Ourobo
(@ourobo)
If it’s any consolation, HG went down on me about 10 days ago, right when I was switching a website over from another host, and changing the design. There hasn’t been any problems since, though, and that was the first occurrence I’ve had.
And, yes, I did try the Pro support forum and got the 404. :\
403 forbidden it writes on the site! :-S I wanted to buy this product for my site!
Plugin Author
Josh
(@josh401)
On the phone with them again. Going to get assertive with them this time.
Again, I am very sorry for the inconvenience. I am working diligently to get this resolved as soon as possible.
I cannot thank you enough for your kind patience.
Plugin Author
Josh
(@josh401)
Okay.. Sites are back up and running. Thank you for everyone’s kind patience and understanding. Please let me know if you have any issues.
Working! Everything is ok! Btw i liked what you said in your page about html and css sounds like Greek hahaha! I’m Greek! 🙂 Nice website! 🙂
Plugin Author
Josh
(@josh401)
Lol – Funny 🙂
Thanks for the sense of humor!
It still has much work… but I’m liking it also. Thank you for the kind words! I expect to see you over on our Forum and Knowledge Base pages. More to come there as well.
Thank you.
