Pro-version: sent support request one week ago without answer

  • Resolved berndg17

    (@berndg17)


    6 years, 8 months ago

    Hi,

    more than a week ago I made a support request after purchasing the Pro version – from the form provided by RSSL Pro. I have compiled all the required information, such as …

    license key
    scan results
    your domain
    .htaccess file
    debug log contents
    list of active plugins

    … and sent it off. Unfortunately so far without any answer. Is there any hope that it will still come?

    Still hopeful, Bernd

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