Pro version won’t install

  • Resolved gregisle

    (@gregisle)


    5 years, 2 months ago

    I have just purchased the custom product tabs pro but can’t activate the pro version. I have put the website in yaya21.com but nothing has changed, it still shows the basic version. Do I have to put a code in anywhere and, if so, where?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    5 years, 2 months ago

    Hello @gregisle

    I’m sorry, but we can’t answer Pro issues in the free forums.
    I sent you an email with instructions for opening a premium ticket.

    Thank you!
    -Tracy

    Thread Starter gregisle

    (@gregisle)

    5 years, 2 months ago

    Hi Why is it saying resolved when it hasn’t been resolved?

    Thread Starter gregisle

    (@gregisle)

    5 years, 2 months ago

    I have installed the pro version now but it won’t activate. How do I activate it please?

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    5 years, 2 months ago

    Hello,

    Please follow the instructions I sent you for opening a premium support ticket. I resolved the ticket here because we can’t provide pro support in the free forums.

    Thank you.
    -Tracy

    Thread Starter gregisle

    (@gregisle)

    5 years, 2 months ago

    I can’t open a premium support ticket as I can’t install the pro version so the link to premium support doesn’t exist.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    5 years, 2 months ago

    Hi @gregisle

    You can do it by email. I sent you that in my email reply, please double-check that email.

    Thank you.
    -Tracy

    Thread Starter gregisle

    (@gregisle)

    5 years, 2 months ago

    OK thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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