Problem booking an event

  • Resolved anthony23

    (@anthony23)


    7 years, 3 months ago

    Hello,
    I have this error message every time I tried booking an event on my website:
    ‘This event is not available in your user category. Please choose another event.’
    Please let me know how could I solve this.
    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Booking Activities Team

    (@bookingactivities)

    7 years, 3 months ago

    Hello,

    This error indicates that you have restricted your activity to certain user roles.
    – Go to the calendar editor
    – Go to the activity settings
    – “Permissions” tab
    – Unselect all roles
    – Validate the dialog

    Only the users having one of the selected roles can book the event. Non logged in users don’t have any roles. Then if you want to allow everybody, you need to unselect all roles.

    Regards,
    Yoan Cutillas

    Thread Starter anthony23

    (@anthony23)

    7 years, 3 months ago

    Thank you very much!
    Could you tell me how can I repeat my exception dates?

    • This reply was modified 7 years, 3 months ago by anthony23.
    Plugin Author Booking Activities Team

    (@bookingactivities)

    7 years, 3 months ago

    Hello,

    You are welcome!

    Sorry but you can’t repeat exceptions.

    But if it can help, you can duplicate a repeated event with its exceptions:
    Hold the “Alt” key while moving an event to duplicate it.

    Regards,
    Yoan Cutillas

    Thread Starter anthony23

    (@anthony23)

    7 years, 3 months ago

    Hello,

    Thanks for the reply!
    I’ll try that.
    Thanks a lot for the help.

    Anthony

Viewing 4 replies - 1 through 4 (of 4 total)

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