• Resolved silvialeoni

    (@silvialeoni)


    good evening, having created the wordpress site for someone else, I need to change the admin email. The site tells me that it can only be changed if the owner of the new email confirms the change of administrator via the email that was sent to him. However, no emails are sent. I tried to download WP MAIL SMTP and configured it according to the tutorial, but when I proceed with the “email test” I get this error.

    Versions:
    WordPress: 6.2.2
    WordPress MS: No
    PHP: 8.2.8
    WP Mail SMTP: 3.8.2 Params:
    Mailer: smtp
    Constants: Yes
    ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused
    Host: localhost
    Port: 25
    SMTPSecure:
    ssl
    SMTPAutoTLS:bool(false)
    SMTPAuth:bool(true) Server:
    OpenSSL: OpenSSL 1.1.1k FIPS 25 Mar 2021 Debug:
    Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused SMTP Debug:
    2023-07-28 11:31:14 Connection: opening to ssl://localhost:25, timeout=300, options=array()
    2023-07-28 11:31:15 Connection failed. Error #2: stream_socket_client(): Unable to connect to ssl://localhost:25 (Connection refused) [/home2/dlr1974u/public_html/wp-includes/PHPMailer/SMTP.php line 388]
    2023-07-28 11:31:15 SMTP ERROR: Failed to connect to server: Connection refused (111)
    SMTP Error: Could not connect to SMTP host. Failed to connect to server
Viewing 1 replies (of 1 total)
  • Hi there @silvialeoni,

    Essentially the error is saying that your site isn’t able to connect to the SMTP server using the credentials provided. Try changing the port to 465 in the WP Mail SMTP settings. You’re trying to connect to SSL, which may not be configured with SSL.

    If that doesn’t correct the issue, reach out to your host. They should be able to help make sure you have the correct connection details for connecting to your SMTP account.

    I hope that helps! Have a great day! 🙂

Viewing 1 replies (of 1 total)

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