problem structure : big picture / Do refresh to resolve

  • Resolved foxalone77

    (@foxalone77)


    3 years, 4 months ago

    Hello, I have a problem when I go on page “agenda”.

    I see juste big circle black like this (screen capture).

    what is this problem please ? To resolve I do Refresh…

    Thank you foryour help

    other screen capture :

    • This topic was modified 3 years, 4 months ago by foxalone77.
    • This topic was modified 3 years, 4 months ago by foxalone77.
    • This topic was modified 3 years, 4 months ago by foxalone77.
    • This topic was modified 3 years, 4 months ago by foxalone77. Reason: add screen capture
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darian

    (@d0153)

    3 years, 4 months ago

    Hi @foxalone77

    Thanks for reaching out.

    This issue could be related to caching. If you have a caching plugin or server-side caching, please try to disable them for now and check if that makes a difference. [see Caching Basics]

    If that doesn’t help, could you try running a conflict test? I suggest conducting these tests on a Staging Server.

    Please also provide the URL where you encountered the issue and the versions of the following. This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme

    Let me know how it goes.

    Thread Starter foxalone77

    (@foxalone77)

    3 years, 4 months ago

    Hello, thank you for your reply.

    I have not caching plugin.

    I think I found my problem. I desactivate all animation of loading page “loading animation”, “page loading effect” etc, and now it’s ok 🙂

    Thank you for your plugin 🙂

    • This reply was modified 3 years, 4 months ago by foxalone77.
    Plugin Support Darian

    (@d0153)

    3 years, 4 months ago

    Hi @foxalone77

    Glad that you resolved the issue.

    If you have some time to review, that would be amazing!
    https://ww.wp.xz.cn/support/plugin/the-events-calendar/reviews/

    I’d be closing this thread, and please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.

Viewing 3 replies - 1 through 3 (of 3 total)

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