Problem displaying invoices

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    2 years, 8 months ago

    Hi @davidcybe,

    Please go to WooCommerce > PDF Invoices > Status and click the Reinstall fonts button. That should fix your issue.

    Assuming I’m correct about what the fix is:
    This happens when the plugin fonts on your site are deleted/moved. This could be due to some site migration, some cleanup plugin or even an accidentally manual deletion of the folder. 🙂

    If you can set exceptions when performing some type of site cleanup, the folder you would need to exclude from the cleanup is wp-content/uploads/wpo_wcpdf_xxxxxx.

    The x’s in the directory name are actually a random number that is used for each site. For example, this is the directory name on a test site:

    A screenshot that displays the plugin's temporary folder name

    Thread Starter davidcybe

    (@davidcybe)

    2 years, 8 months ago

    The bug has been fixed! Thank you so much for your help ! 😃🙏

    Plugin Contributor Darren Peyou

    (@dpeyou)

    2 years, 8 months ago

    @davidcybe,

    You’re welcome. 🙂

    If you have time to spare, do you think you could leave us a review?
    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

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