• Resolved detodo24

    (@detodo24)


    Good afternoon

    Install the following plugin and I have found that when you click on the Smart manager button the page does not finish loading correctly, it always keeps loading countless times.

    I am using version 4.2.20.1

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Mansi

    (@mansi-shah)

    Hi,

    Apologies for the inconvenience caused.

    Please de-activate and then re-activate Smart Manager once. Then check if it is working.
    If it still not working, then open browser’s console (Ctrl+Shift+J on Windows or Cmd+Shift+J on Mac) and check if there are any errors present. If there are, then let me know those errors here.

    Thread Starter detodo24

    (@detodo24)

    Hello

    Thank you for your prompt response, the problem has already been resolved.

    I have a question for you, it is very important, I would like to know how to upload extra images to a given product to incorporate it but it tells me that I should write something in the field but I really do not know that you could help by indicating that I should place here, to attach extra images ?.

    The column is called: “Product image gallery” in products

    Plugin Contributor Mansi

    (@mansi-shah)

    Hi,

    Thank you for your prompt response, the problem has already been resolved.

    Glad to hear it is resolved.

    I have a question for you, it is very important, I would like to know how to upload extra images to a given product to incorporate it but it tells me that I should write something in the field but I really do not know that you could help by indicating that I should place here, to attach extra images ?.
    The column is called: “Product image gallery” in products

    Currently, you will have to enter image ids in the ‘Product image gallery’ column. However, we do have plans to improve this functionality i.e. allowing to upload images in ‘Product image gallery’ just like in ‘Featured Image’ column.
    I’ll let you know once we add this functionality.

    Hi, I encountered the same problem, did as you wrote here:

    Please de-activate and then re-activate Smart Manager once. Then check if it is working.
    If it still not working, then open browser’s console (Ctrl+Shift+J on Windows or Cmd+Shift+J on Mac) and check if there are any errors present. If there are, then let me know those errors here.

    Deactivate didn’t helped and when I’m pressing ctrl + shift + j I’m getting this errors:

    Uncaught TypeError: Cannot read property ‘extend’ of undefined
    at jqgrid_custom_func (smart-manager.js?ver=5.2.3:1613)
    at HTMLDocument.<anonymous> (smart-manager.js?ver=5.2.3:246)
    at i (load-scripts.php?c=0…ortable&ver=5.2.3:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0…ortable&ver=5.2.3:2)
    at Function.ready (load-scripts.php?c=0…ortable&ver=5.2.3:2)
    at HTMLDocument.J (load-scripts.php?c=0…ortable&ver=5.2.3:2)
    10bit16x16.png:1 Failed to load resource: the server responded with a status of 404 ()
    

    • This reply was modified 6 years, 8 months ago by naf613.
    Plugin Contributor Mansi

    (@mansi-shah)

    Hi @naf613 ,

    Can you let me know which version of Smart Manager you are currently using? Can you confirm it is latest version 4.2.20.1?

    Yes, it’s the latest version. I have installed the directly from ww.wp.xz.cn

    Plugin Contributor Mansi

    (@mansi-shah)

    Hi @naf613,

    Can you please update Smart Manager to the latest version 4.2.26 and then check if it works for you?
    Let me know your views.

    @detodo24 we have added support for Product Gallery images in Smart Manager. See in action from here.
    Please update to the latest version 4.2.26 to use this.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem entering smart manager’ is closed to new replies.