Problem in dashboard

  • Resolved Anonymous User 18398604

    (@anonymized-18398604)


    5 years, 2 months ago

    An error occurred while running 'mapSelect': Cannot read property 'getReport' of null
The error may be correlated with this previous error:
TypeError: Cannot read property 'getReport' of null
Original stack trace:

    in AdminBarSessions
    in WithWidgetComponentProps(AdminBarSessions)
    in div
    in Cell
    in div
    in Row
    in AdminBarWidgets
    in div
    in div
    in div
    in AdminBarApp
    in RestoreSnapshots
    in ErrorHandler
    in Root
    • This topic was modified 5 years, 2 months ago by Yui.
    • This topic was modified 5 years, 2 months ago by Anonymous User 18398604.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Luckyna San

    (@luckynasan)

    5 years, 2 months ago

    @johnwalker135 Thanks for reaching out with your post. We’ve received similar reports and hope that you can share some more details with us to try and determine the cause.

    1.) Can you confirm you are seeing this error when trying to view a module in the admin bar (versus the Site Kit dashboard)?

    2.) Are there any browser console errors on that page with the error? If so, could you send us a screenshot of what you see? You can provide a link to screenshots using a service like Imgur or Jumpshare.

    3.) It’s possible there is a plugin conflict with the Site Kit admin toolbar that may be causing this behavior. Could you attempt this troubleshooting step:

    – Open an incognito browser window
    – Install and activate the Health Check & Troubleshooting plugin on your site.
    Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    – From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    – Access your Site Kit dashboard/admin bar once more

    Note that you can exit troubleshooting mode afterward.

    I look forward to your response.

    Thread Starter Anonymous User 18398604

    (@anonymized-18398604)

    5 years, 2 months ago

    Hello!
    1. Yes, you’re right, I misspoke.
    2. Yes, there are errors in the browser console (https://drive.google.com/drive/folders/1a7QBJNK0JBCbSS66yiXkXdfbaW30IGSL?usp=sharing)
    3. I decided to do it differently. My site is under development and I decided to go straight to the suspected plugins. Started with caching WP rocket, and guessed it. When you turn it off, everything becomes normal, no errors. Unfortunately, I can not give it up, because I see no alternatives.
    Thanks.

    Luckyna San

    (@luckynasan)

    5 years, 2 months ago

    @johnwalker135 Thanks so much for the update! There may be particular configurations within WP Rocket such as minification or combining of assets resulting in this behavior. Perhaps, you could reach out to their support as well. You may be able to find out which setting is the cause if you reset to the default configurations and test from there.

    Luckyna San

    (@luckynasan)

    5 years, 2 months ago

    @johnwalker135 We’ll be marking this topic as resolved as we have not received a response. Feel free to open a new support topic if you continue to encounter issues.

Viewing 4 replies - 1 through 4 (of 4 total)

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