Problem making a copy

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  • Plugin Support MixHa

    (@mixha)

    3 years, 1 month ago

    Hello @krysb11 ,

    The debug log that you shared reveals a problem: Maximum execution time of 30 seconds exceeded. Please manually edit the php.ini file.

    Apart from this, please run the alternate backup method, that can bypass this limitation.

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    3 years ago

    Hey @krysb11 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: MixHa
  • Last activity: 3 years ago
  • Status: resolved