Problem regarding images

  • Resolved lextor1993

    (@lextor1993)


    2 years, 11 months ago

    Hello! I’m using Jetpack with Elementor, Woocommerce and WPBakery Page Builder.
    So everything worked fine till yesterday, when photos are not showing properly in gallery. Actually, only the first photo from gallery is loading, rest of them showing blank.

    Look here -> https://i.ibb.co/Pw1jkdp/s3.png

    If I disable from Jetpack Performance “speed up photo loading time”, photos are showing well, but that setting affects other functions on website. For example, after disabling that, I can’t copy text from Woocommerce product page.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • airdrummer

    (@airdrummer)

    2 years, 11 months ago

    i have a similar problem: enabling image speedup displays a nice tiled mosaic (aka rectangular…wtf?-) but clicking on an image (link=file) fails to load the image:-\ https://cardinalglen.org/buckbrosbreakfast contains:

    [gallery type="rectangular" link="file" ids="8402,8401,8400,8399,8398"](annoyingly, trying to paste the above line including the square brackets fails; i added them post-paste…any way of avoiding this click&drool editor?-)

    inspecting the page reveals that the carousel images are linked 2x:

    https://i0.wp.com/cardinalglen.org/wp-content/uploads/2023/06/IMG_1651.gif

    fails to load, but

    https://i0.wp.com/cardinalglen.org/wp-content/uploads/2023/06/IMG_1651.gif?w=383&h=282&ssl=1

    does load…go figger:-\

    airdrummer

    (@airdrummer)

    2 years, 11 months ago

    i also had issues with quoting in jetpack’s img url rewriting:

    document.write("<img class=hover-zoom src='/wp-content/uploads/2015/05/" +imgSrc+ " width=300px border=0 title='"+ imgTitle + "' in cardinal glen'></a>");

    came out fubduck:

    document.write("<img class="hover-zoom jetpack-lazy-image" src="/wp-content/uploads/2015/05/&quot;+imgSrc+&quot;" width="300px" border="0" title="&quot;+ imgTitle + &quot; in cardinal glen" data-lazy-src="/wp-content/uploads/2015/05/+imgSrc+?is-pending-load=1" srcset="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7">

    fixed by escaping the single quotes:

    document.write("<img class=hover-zoom src=\'/wp-content/uploads/2015/05/"+imgSrc+"\' width=300px border=0 title=\'"+ imgTitle + " in cardinal glen\'></a>");

    or perhaps other problems are a result of quoting issues…i should add that the doc.write is js in a custom html sidebar widget.

    • This reply was modified 2 years, 11 months ago by airdrummer. Reason: clarification
    Thread Starter lextor1993

    (@lextor1993)

    2 years, 11 months ago

    No one is doing nothing.. this forum is useless… they don’t care about anything.

    Plugin Support Alin (a11n)

    (@alinclamba)

    2 years, 10 months ago

    Hi @lextor1993,

    I am sorry for the big delayed reaction here.

    I checked your site and noticed that Jetpack is not connected. The Image CDN feature requires a stable Jetpack connection in order to work as expected, so the first step would be trying to reconnect Jetpack. You can see how to do that here.

    Please give it a try and let us know if the issue persists.

    @airdrummer in order to better keep the track of the issues, please open your own support thread and we’ll be happy to assist you. You can do that here.

    Thank you!

    Thread Starter lextor1993

    (@lextor1993)

    2 years, 10 months ago

    Yes, I disabled JetPack because it ruined the website I’ve managed!

    Daniel

    (@ihenetudan)

    2 years, 10 months ago

    Hi @lextor1993,

    I’m sorry for the delay in responding and that you continued to experience this issue. We’ve been working through a backlog of support requests, and replies have been taking longer than normal.

    If you’re open to troubleshooting the problem again, please try reconnecting Jetpack as a first step, as we previously suggested. I understand that you’ve had a negative experience so far. We appreciate your patience.

    Kind regards.

Viewing 6 replies - 1 through 6 (of 6 total)

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