Problem registering addon

  • Resolved huegelkind

    (@mpzimmer)


    10 years, 9 months ago

    Hi Folks,

    loveley addon, sure the best to meet EU-regulations concerning Cookies 🙂

    One smaller issue when trying to Register the license key for the Google AdSense plugin: Clicking on Ginger Cookie/Add-on shows me a blank screen (Windows 7 64bit Pro SP1, Internet Explorer 11 and Firefox 40.0.2). Isa Workaround existing to somehow manually register the license key?

    Thanks in advance

    Michael

    https://ww.wp.xz.cn/plugins/ginger/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author manafactory

    (@manafactory)

    10 years, 9 months ago

    Hi Michael,
    this could be related with server Internet Connection , addon page try to connect to Ginger API to get prices and check keys: http://www.ginger-cookielaw.com/
    If you have installed Ginger locally and you are not connected to internet, or if your webserver blocks http external requestes that page should be blocked.

    Let me know if this is your issue

    Thread Starter huegelkind

    (@mpzimmer)

    10 years, 9 months ago

    Hi manafactory,

    I’m impressed, your support is working at warp 5, maybe even faster. Thank you!

    My WordPress (and Ginger) installation is hosted by one of Germanys huge ISP’s, Strato.de. I have to confess that I don’t have the slightest idea, wether the Webserver is blocking external http-requests or how I could check it.

    Cheers

    Michael

    Plugin Author manafactory

    (@manafactory)

    10 years, 9 months ago

    Your simply lucky, we have connected 5 minutes after your ticket 😀

    If you send us more information privately at [email protected], we can try to investigate better your issue:
    – the domain in which you have installed ginger
    – if possible ad admin account (a new one to remove after we have worked on it) to login to your wordpress installation
    or alternatively a screenshot of your admin blank page

    Cheers 🙂

    Plugin Author manafactory

    (@manafactory)

    10 years, 8 months ago

    Topic solved, right? for more support we are here

Viewing 4 replies - 1 through 4 (of 4 total)

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