Problem Responsive mode

  • viajacercaweb

    (@viajacercaweb)


    6 years, 1 month ago

    Hi, i have the theme rife free with the apollo 13 framework.
    I have a problem with the responsive mode, when i try to enter with my mobile phone i only view the desktop mode.

    The problem is that i know the theme is responsive and when i try to put the mobile mode in the editor of elementor i see the responsive mode and i like it but after when i try to enter with my phone i see the desktop version.

    I hope you can help me.

    Thank you so much

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author apollo13themes

    (@apollo13themes)

    6 years ago

    Hello 🙂

    Could you provide a live link to your website so we could check it?
    Which iPhone and what browser do you use?

    With kind regards.
    Air.

    Thread Starter viajacercaweb

    (@viajacercaweb)

    6 years ago

    Hi,

    The link of the website is http://www.viajacercaweb.es/

    I tryed to enter with iphone and with android and i had the same problem, only appear the desktop mode.

    Thank you.

    Theme Author apollo13themes

    (@apollo13themes)

    6 years ago

    Hello 🙂

    Your problem is that your website is loaded in the frameset. It looks like you made either some kind of redirect in the wrong way while redirecting your domain or some custom coding.

    Please ask your hosting provider why your website is embedded in the frameset.

    If you will load your website by original domain https://viaja.iballerini.es/ it works fine.

    With kind regards.
    Air.

Viewing 3 replies - 1 through 3 (of 3 total)

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