Problem sending Mails – Testmail doesn’t come trough

  • Resolved ardio

    (@ardio)


    9 months, 2 weeks ago

    Hi, I’m using this plugin on some clientsites. With one of them I often have to face problems with mails, sent from the Divi (Version 4) contact form. Sometimes it works, sometimes it doesn’t.
    Today I made several tests: 2 Testmails out of the plugin itself, 2 Testmails on Mobile and 2 Testmails on Desktop. The 2 Testmails out of the plugin don’t arrive. The other 4 did.
    Where could be the problem? I am very thankfull for help.
    Best regards ardio

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Noor Alam

    (@naa986)

    9 months, 2 weeks ago

    Hi, Do you see errors when sending test emails? For privacy, you can send the full log here: https://wphowto.net/contact

    Thread Starter ardio

    (@ardio)

    9 months, 1 week ago

    No, I don’t see errors.

    The configuration is correct and proofed. Testmail out of Easy WP SMPT goes out without error, but they doesn’t arrive. One of them was sent to the special WordPress-Adress instead of mine, where it should have been sent to.

    Plugin Author Noor Alam

    (@naa986)

    9 months, 1 week ago

    This is not Easy WP SMTP.

Viewing 3 replies - 1 through 3 (of 3 total)

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