Problem submitting forms, I can’t find the problem

  • Resolved anabsw

    (@anabsw)


    6 years ago

    Hello,

    I have a problem submitting forms from the web.
    At the beginning when completing the form and sending the result it is sent correctly, but it is never received (it is never sent)

    Then implement the WP Mail SMTP plugin to try to fix it, but neither does it and an alert appears:
    ‘PHPMailer was able to connect to SMTP server but failed while trying to send an email.’

    But I don’t know where the problem is.

    Can you please help me? It is important.

    Thank you very much in advance.

    I await the response.

    Ana

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sanjeev Aryal

    (@sanzeeb3)

    6 years ago

    Hi @anabsw,

    When you get a chance, could you please let me know if you’re able to receive the test email from WP Mail SMTP > Email Test? If yes, check the ‘From Email’ in the form email settings. The From Email must match the one you’ve used in WP Mail SMTP.

    I hope this helps!

    Thread Starter anabsw

    (@anabsw)

    6 years ago

    Hi Sanjeev,

    Thank you very much for your quick response.
    I have already been able to solve it.
    Now forms work great with your plugin.

    Thank you and I wish you good health!

    Ana

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: anabsw
  • Last activity: 6 years ago
  • Status: resolved