• Resolved koriko

    (@koriko)


    Hello,

    I searched the net for a while now to solve this problem – and I didn’t find anything for a quick help- I tried to deactivate all plugins (didn’t work), also updated Chrome to the newest version and tried different browsers. I’m not a pro with PHP, my experience is limited (and I’m german, that makes it much more difficult to understand).

    But maybe I’ll get help here, especially since the checkout procedure worked fine yesterday and I didn’t really changed anything (exept a picture on the front page).

    Here are some details:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.koriko.de
    Site address (URL): https://www.koriko.de
    WC Version: 4.0.1
    REST API Version: ✔ 1.0.7
    WC Blocks Version: ✔ 2.5.14
    Action Scheduler Version: ✔ 3.1.4
    WC Admin Version: ✔ 1.0.3
    Log Directory Writable: ✔
    WP Version: 5.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.41 (Unix)
    PHP Version: 7.3.16
    PHP Post Max Size: 76 MB
    PHP Time Limit: 240
    PHP Max Input Vars: 4000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.42-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wp_
    Datenbank-Gesamtgröße: 22.24MB
    Datenbank-Datengröße: 13.15MB
    Datenbank-Indexgröße: 9.09MB
    wp_woocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_commentmeta: Daten: 0.11MB + Index: 0.13MB + Engine InnoDB
    wp_comments: Daten: 0.13MB + Index: 0.08MB + Engine InnoDB
    wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Daten: 1.08MB + Index: 0.14MB + Engine InnoDB
    wp_pmxi_files: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Daten: 2.41MB + Index: 0.30MB + Engine InnoDB
    wp_posts: Daten: 2.41MB + Index: 0.23MB + Engine InnoDB
    wp_redirection_404: Daten: 1.52MB + Index: 0.61MB + Engine InnoDB
    wp_redirection_groups: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Daten: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_statistics_exclusions: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_statistics_historical: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_statistics_pages: Daten: 1.52MB + Index: 1.75MB + Engine InnoDB
    wp_statistics_search: Daten: 0.16MB + Index: 0.25MB + Engine InnoDB
    wp_statistics_useronline: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_statistics_visit: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_statistics_visitor: Daten: 2.52MB + Index: 3.89MB + Engine InnoDB
    wp_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Daten: 0.13MB + Index: 0.05MB + Engine InnoDB
    wp_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_gzd_dhl_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_gzd_dhl_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpgdprc_consents: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpgdprc_log: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 471
    foogallery: 13
    nav_menu_item: 51
    page: 44
    post: 228
    product: 22
    revision: 447
    shop-page-wp: 8
    shop_order: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (17) ###
    
    Antispam Bee: von pluginkollektiv – 2.9.1
    Author WIP Progress Bar: von Alan Petersen – 1.0
    Bloglovin Button: von pipdig – 1.3.8
    Classic Editor: von WordPress-Mitwirkende – 1.5
    FooBox Image Lightbox: von FooPlugins – 2.7.8
    FooGallery: von FooPlugins – 1.9.11
    Jetpack von WordPress.com: von Automattic – 8.4.1
    Really Simple SSL: von Rogier Lankhorst
    Mark Wolters – 3.3.1
    
    Redirection: von John Godley – 4.7.1
    Remove IP: von guido – 0.1
    Subscribe to „Double-Opt-in“ Comments: von Tobias Herde – 6.6.7
    GDPR Cookie Consent Banner: von termly – 2.3.15
    Velvet Blues Update URLs: von VelvetBlues.com – 3.2.9
    Germanized für WooCommerce: von Vendidero – 3.1.5
    WooCommerce: von Automattic – 4.0.1
    WP GDPR Compliance: von Van Ons – 1.5.2
    WP Statistics: von VeronaLabs – 12.6.12
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop-Basis: #1998 - /?page_id=1998
    Warenkorb: #1999 - /?page_id=1999
    Kasse: #2000 - /?page_id=2000
    Mein Konto: #2001 - /?page_id=2001
    Allgemeine Geschäftsbedingungen: #2029 - /?page_id=2029
    
    ### Theme ###
    
    Name: Catch Responsive
    Version: 2.7.5
    Author URL: https://catchthemes.com/
    Child Theme: ❌ – Wenn du WooCommerce mit einem Theme
    das du nicht selbst entwickelt hast
    an eigene Bedürfnisse anpasst
    dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)
    
    WooCommerce Support: ❌ Nicht deklariert
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Abgeschlossen: 22
    Oldest: 2020-04-02 06:18:46 +0000
    Newest: 2020-04-13 11:02:07 +0000
    
    

    Thanks a lot in advance for any help.

    Best wishes,
    Juliane

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    Hi there

    It sounds like we’re missing some background information here – Where exactly are you seeing that error and what seems to be the problem? Is it that checkout is broken somehow or is there something else that’s happening?

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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