Problem to Log in

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  • Moderator James Huff

    (@macmanx)

    7 years, 4 months ago

    You’ll need to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the whole /otter-blocks/ directory.

    This will restore access to your site.

    Then, I recommend reporting the problem at https://ww.wp.xz.cn/support/plugin/otter-blocks so the plugin’s developers and support community can help you with this.

    Thread Starter Xavier DENOEL

    (@xavierdenoel)

    7 years, 4 months ago

    Thank you so much James !
    Now it works perfectly.
    And I could come back also to my WP settings …
    Now, I will designe my new website with WP.

    And Thank you Rajan for offering your help.
    Maybe later on, I might need further help : )))

    Greetings from Belgium,

    Xavier

    • This reply was modified 7 years, 4 months ago by Xavier DENOEL.
Viewing 2 replies - 1 through 2 (of 2 total)

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