Viewing 9 replies - 1 through 9 (of 9 total)
  • lisa

    (@contentiskey)

    Hi ForumWT
    Please reply + share your system information so we can offer guidance
    System info is available in Downloads>Tools>System
    Related resource: https://docs.easydigitaldownloads.com/article/909-system-information
    Thank you.

    Hello,
    I have the same problem.
    My system info is :
    ——————–
    ### Begin System Info ###

    — Site Info

    Site URL: http://coffeweb.com
    Home URL: http://coffeweb.com
    Multisite: No

    — Hosting Provider

    Host: DBH: localhost, SRV: coffeweb.com

    — User Browser

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 64.0.3282.167
    User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
    n64; x64) AppleWebKit/537.36 (KH
    TML, like Gecko) Chrome/64.0.328
    2.167 Safari/537.36

    — WordPress Configuration

    Version: 4.9.4
    Language: fa_IR
    Permalink Structure: /%postname%/
    Active Theme: ایزی مارکت 4.8
    Show On Front: page
    Page On Front: صفحه نخست (#1495)
    Page For Posts: Unset
    ABSPATH: /home/admin/domains/coffeweb.com/public_html/
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 3 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive

    — EDD Configuration

    Version: 2.8.18
    Upgraded From: None
    Test Mode: Disabled
    AJAX: Enabled
    Guest Checkout: Enabled
    Symlinks: Disabled
    Download Method: Direct
    Currency Code: RIAL
    Currency Position: before
    Decimal Separator: .
    Thousands Separator: ,
    Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs
    Download Link Expiration: hour(s)

    — EDD Page Configuration

    Checkout: Valid
    Checkout Page: http://coffeweb.com/checkout/
    Success Page: http://coffeweb.com/checkout/purchase-confirmation/
    Failure Page: http://coffeweb.com/checkout/transaction-failed/
    Downloads Slug: /downloads

    — EDD Gateway Configuration

    Enabled Gateways: سامان کیش
    Default Gateway: سامان کیش

    — EDD Tax Configuration

    Taxes: Disabled
    Tax Rate: 0
    Display On Checkout: Not Displayed
    Prices Include Tax: No

    — WordPress Active Plugins

    Clean Login: 1.9.3
    Contact Form 7: 5.0
    Easy Digital Downloads: 2.8.18
    EDD Downloads List: 1.0.1
    EDD FES Submissions Manager: 1.0.0
    Menu Icons: 0.11.0 (needs update – 0.11.1)
    Redux Framework: 3.6.8
    Saman Kish EDD gateway: 1.1
    WP-Parsidate: 2.3.4

    — WordPress Inactive Plugins

    Easy Digital Downloads – Favorites: 1.0.8
    Easy Digital Downloads – Wallet: 5.1.2
    Hover Image Button: 1.1.2
    Pinterest Pin It Button On Image Hover And After Post & Page Content: 2.5
    Slider Revolution: 5.4.6.6
    WP Rocket: 2.11.6
    افزونه صفحه ساز ویژوال کامپوسر: 5.4.5
    افزونه های ویژوال کامپوزر: 3.16.19

    — Webserver Configuration

    PHP Version: 5.6.33
    MySQL Version: 5.5.31
    Webserver Info: Apache/2

    — PHP Configuration

    Memory Limit: 256M
    Upload Max Size: 64M
    Post Max Size: 64M
    Upload Max Filesize: 64M
    Time Limit: 30
    Max Input Vars: 1000
    Display Errors: N/A
    PHP Arg Separator: &

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    EDD Use Sessions: Enabled
    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path:
    Use Cookies: On
    Use Only Cookies: On

    ### End System Info ###
    —————–

    thank you

    lisa

    (@contentiskey)

    @sajjadfattah

    As noted in the support forum guidelines–please create a new forum post for your specific question/issue so we can provide guidance.

    Forum Guidelines

    • This reply was modified 8 years, 3 months ago by lisa.
    Thread Starter ForumWT

    (@forumwt)

    @contentiskey helo, here is sysytem info

    ### Begin System Info ###

    -- Site Info
    
    Site URL:                 http://xxx.com
    Home URL:                 http://xxx.com
    Multisite:                No
    
    -- Hosting Provider
    
    Host:                     DBH: localhost, SRV: xxx.com
    
    -- User Browser
    
    Platform:                 Windows 
    Browser Name:             Firefox  
    Browser Version:          58.0 
    User Agent String:        Mozilla/5.0 (Windows NT 10.0; Wi 
    			  n64; x64; rv:58.0) Gecko/2010010
                              1 Firefox/58.0
                              
    -- WordPress Configuration
    
    Version:                  4.9.4
    Language:                 en_US
    Permalink Structure:      /%postname%
    Active Theme:             wp custom theme 1.0.0
    Show On Front:            posts
    ABSPATH:                  /home/xxx/public_html/
    Remote Post:              wp_remote_post() works
    Table Prefix:             Length: 3   Status: Acceptable
    WP_DEBUG:                 Disabled
    Memory Limit:             40M
    Registered Post Stati:    publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive
    
    -- EDD Configuration
    
    Version:                  2.8.18
    Upgraded From:            None
    Test Mode:                Disabled
    AJAX:                     Enabled
    Guest Checkout:           Disabled
    Symlinks:                 Disabled
    Download Method:          Direct
    Currency Code:            USD
    Currency Position:        before
    Decimal Separator:        .
    Thousands Separator:      ,
    Upgrades Completed:       upgrade_customer_payments_association,upgrade_payment_taxes,upgrade_user_api_keys,remove_refunded_sale_logs
    Download Link Expiration: 48 hour(s)
    
    -- EDD Page Configuration
    
    Checkout:                 Valid
    Checkout Page:            http://xxx.com/checkout
    Success Page:             http://xxx.com/checkout/purchase-confirmation
    Failure Page:             http://xxx.com/checkout/transaction-failed
    Downloads Slug:           /themes
    
    -- EDD Gateway Configuration
    
    Enabled Gateways:         PayPal Standard
    Default Gateway:          PayPal Standard
    
    -- EDD Tax Configuration
    
    Taxes:                    Disabled
    Tax Rate:                 0
    Display On Checkout:      Displayed
    Prices Include Tax:       No
    Country / State Rates:    
                              Country: *, State: , Rate: 
    
    -- WordPress Active Plugins
    
    Affiliates Pro: 2.6.0
    All In One SEO Pack: 2.4.5.1
    Anti-Malware Security and Brute-Force Firewall: 4.17.58
    Ban Hammer: 2.6
    Contact Form 7: 5.0 (needs update - 5.0.1)
    Easy Digital Downloads: 2.8.18
    Easy Digital Downloads - Affiliates Pro: 1.2.0
    Easy Digital Downloads - Email Templates: 1.0.4
    Easy Digital Downloads - PDF Invoices: 2.2.20
    Email Subscribers & Newsletters: 3.4.8
    Google Analytics Dashboard for WP (GADWP): 5.2.3.1
    Q and A FAQ and Knowledge Base for WordPress: 1.0.6.2
    Tab Me: 1.0.2
    Theme My Login: 6.4.10
    WordPress Notification Bar: 1.3.9
    
    -- WordPress Inactive Plugins
    
    Easy Digital Downloads - Moneybookers Payment Gateway: 1.0.7
    Itthinx Updates: 1.2.0
    MailPoet 2: 2.8.1
    WordPress HTTPS: 3.4.0
    
    -- Webserver Configuration
    
    PHP Version:              5.6.30
    MySQL Version:            5.5.51
    Webserver Info:           Apache
    
    -- PHP Configuration
    
    Memory Limit:             268435456
    Upload Max Size:          1024M
    Post Max Size:            1024M
    Upload Max Filesize:      1024M
    Time Limit:               300
    Max Input Vars:           1000
    Display Errors:           N/A
    PHP Arg Separator:        &
    
    -- PHP Extensions
    
    cURL:                     Supported
    fsockopen:                Supported
    SOAP Client:              Installed
    Suhosin:                  Not Installed
    
    -- Session Configuration
    
    EDD Use Sessions:         Enabled
    Session:                  Disabled
    
    ### End System Info ###info
    • This reply was modified 8 years, 3 months ago by ForumWT.
    • This reply was modified 8 years, 3 months ago by ForumWT.
    lisa

    (@contentiskey)

    ForumWT:
    Thanks for system tools.
    Is there a way for you to share the URL to your website?

    Thread Starter ForumWT

    (@forumwt)

    Sure.
    wptuber.com

    And as can you see last post don’t have Theme screenshot because i was unable to upload. http://wptuber.com/themes/maxtube-theme

    • This reply was modified 8 years, 3 months ago by ForumWT.
    lisa

    (@contentiskey)

    Hi Forum WT

    What is the full URL of the “theme screenshot” image you are having trouble adding to the download and size (kb or mb) of the image?

    I see an image on this page but I am not sure http://wptuber.com/themes/maxtube-theme if it is in the space for “theme screenshot”

    Troubleshooting steps:
    Are you able to upload screenshot after switching to one of the default WordPress themes?
    Are you able to upload screenshot after deactivating all plugins
    The health check plugin could be helpful. https://ww.wp.xz.cn/plugins/health-check/

    Is there any theme download page that does have an example available for a properly set theme screenshot?

    (nsfw)

    Thread Starter ForumWT

    (@forumwt)

    I found problem, was in plupload-image.js

    Thanks anyway for your time.

    Regards

    lisa

    (@contentiskey)

    @forumwt
    Thanks for letting us know you were able to resolve the issue.

Viewing 9 replies - 1 through 9 (of 9 total)

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