Problem to upload Theme screenshots
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I have problem with uploading image screenshot, console give me this error…
Error: Syntax error, unrecognized expression: #[object HTMLDivElement] .max_file_uploadsHere is screen
https://i.imgur.com/TtfZGwM.png
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Hi ForumWT
Please reply + share your system information so we can offer guidance
System info is available in Downloads>Tools>System
Related resource: https://docs.easydigitaldownloads.com/article/909-system-information
Thank you.Hello,
I have the same problem.
My system info is :
——————–
### Begin System Info ###— Site Info
Site URL: http://coffeweb.com
Home URL: http://coffeweb.com
Multisite: No— Hosting Provider
Host: DBH: localhost, SRV: coffeweb.com
— User Browser
Platform: Windows
Browser Name: Chrome
Browser Version: 64.0.3282.167
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/64.0.328
2.167 Safari/537.36— WordPress Configuration
Version: 4.9.4
Language: fa_IR
Permalink Structure: /%postname%/
Active Theme: ایزی مارکت 4.8
Show On Front: page
Page On Front: صفحه نخست (#1495)
Page For Posts: Unset
ABSPATH: /home/admin/domains/coffeweb.com/public_html/
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive— EDD Configuration
Version: 2.8.18
Upgraded From: None
Test Mode: Disabled
AJAX: Enabled
Guest Checkout: Enabled
Symlinks: Disabled
Download Method: Direct
Currency Code: RIAL
Currency Position: before
Decimal Separator: .
Thousands Separator: ,
Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs
Download Link Expiration: hour(s)— EDD Page Configuration
Checkout: Valid
Checkout Page: http://coffeweb.com/checkout/
Success Page: http://coffeweb.com/checkout/purchase-confirmation/
Failure Page: http://coffeweb.com/checkout/transaction-failed/
Downloads Slug: /downloads— EDD Gateway Configuration
Enabled Gateways: سامان کیش
Default Gateway: سامان کیش— EDD Tax Configuration
Taxes: Disabled
Tax Rate: 0
Display On Checkout: Not Displayed
Prices Include Tax: No— WordPress Active Plugins
Clean Login: 1.9.3
Contact Form 7: 5.0
Easy Digital Downloads: 2.8.18
EDD Downloads List: 1.0.1
EDD FES Submissions Manager: 1.0.0
Menu Icons: 0.11.0 (needs update – 0.11.1)
Redux Framework: 3.6.8
Saman Kish EDD gateway: 1.1
WP-Parsidate: 2.3.4— WordPress Inactive Plugins
Easy Digital Downloads – Favorites: 1.0.8
Easy Digital Downloads – Wallet: 5.1.2
Hover Image Button: 1.1.2
Pinterest Pin It Button On Image Hover And After Post & Page Content: 2.5
Slider Revolution: 5.4.6.6
WP Rocket: 2.11.6
افزونه صفحه ساز ویژوال کامپوسر: 5.4.5
افزونه های ویژوال کامپوزر: 3.16.19— Webserver Configuration
PHP Version: 5.6.33
MySQL Version: 5.5.31
Webserver Info: Apache/2— PHP Configuration
Memory Limit: 256M
Upload Max Size: 64M
Post Max Size: 64M
Upload Max Filesize: 64M
Time Limit: 30
Max Input Vars: 1000
Display Errors: N/A
PHP Arg Separator: &— PHP Extensions
cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed— Session Configuration
EDD Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path:
Use Cookies: On
Use Only Cookies: On### End System Info ###
—————–thank you
As noted in the support forum guidelines–please create a new forum post for your specific question/issue so we can provide guidance.
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This reply was modified 8 years, 3 months ago by
lisa.
@contentiskey helo, here is sysytem info
### Begin System Info ###
-- Site Info Site URL: http://xxx.com Home URL: http://xxx.com Multisite: No -- Hosting Provider Host: DBH: localhost, SRV: xxx.com -- User Browser Platform: Windows Browser Name: Firefox Browser Version: 58.0 User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi n64; x64; rv:58.0) Gecko/2010010 1 Firefox/58.0 -- WordPress Configuration Version: 4.9.4 Language: en_US Permalink Structure: /%postname% Active Theme: wp custom theme 1.0.0 Show On Front: posts ABSPATH: /home/xxx/public_html/ Remote Post: wp_remote_post() works Table Prefix: Length: 3 Status: Acceptable WP_DEBUG: Disabled Memory Limit: 40M Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive -- EDD Configuration Version: 2.8.18 Upgraded From: None Test Mode: Disabled AJAX: Enabled Guest Checkout: Disabled Symlinks: Disabled Download Method: Direct Currency Code: USD Currency Position: before Decimal Separator: . Thousands Separator: , Upgrades Completed: upgrade_customer_payments_association,upgrade_payment_taxes,upgrade_user_api_keys,remove_refunded_sale_logs Download Link Expiration: 48 hour(s) -- EDD Page Configuration Checkout: Valid Checkout Page: http://xxx.com/checkout Success Page: http://xxx.com/checkout/purchase-confirmation Failure Page: http://xxx.com/checkout/transaction-failed Downloads Slug: /themes -- EDD Gateway Configuration Enabled Gateways: PayPal Standard Default Gateway: PayPal Standard -- EDD Tax Configuration Taxes: Disabled Tax Rate: 0 Display On Checkout: Displayed Prices Include Tax: No Country / State Rates: Country: *, State: , Rate: -- WordPress Active Plugins Affiliates Pro: 2.6.0 All In One SEO Pack: 2.4.5.1 Anti-Malware Security and Brute-Force Firewall: 4.17.58 Ban Hammer: 2.6 Contact Form 7: 5.0 (needs update - 5.0.1) Easy Digital Downloads: 2.8.18 Easy Digital Downloads - Affiliates Pro: 1.2.0 Easy Digital Downloads - Email Templates: 1.0.4 Easy Digital Downloads - PDF Invoices: 2.2.20 Email Subscribers & Newsletters: 3.4.8 Google Analytics Dashboard for WP (GADWP): 5.2.3.1 Q and A FAQ and Knowledge Base for WordPress: 1.0.6.2 Tab Me: 1.0.2 Theme My Login: 6.4.10 WordPress Notification Bar: 1.3.9 -- WordPress Inactive Plugins Easy Digital Downloads - Moneybookers Payment Gateway: 1.0.7 Itthinx Updates: 1.2.0 MailPoet 2: 2.8.1 WordPress HTTPS: 3.4.0 -- Webserver Configuration PHP Version: 5.6.30 MySQL Version: 5.5.51 Webserver Info: Apache -- PHP Configuration Memory Limit: 268435456 Upload Max Size: 1024M Post Max Size: 1024M Upload Max Filesize: 1024M Time Limit: 300 Max Input Vars: 1000 Display Errors: N/A PHP Arg Separator: & -- PHP Extensions cURL: Supported fsockopen: Supported SOAP Client: Installed Suhosin: Not Installed -- Session Configuration EDD Use Sessions: Enabled Session: Disabled ### End System Info ###infoForumWT:
Thanks for system tools.
Is there a way for you to share the URL to your website?Sure.
wptuber.comAnd as can you see last post don’t have Theme screenshot because i was unable to upload. http://wptuber.com/themes/maxtube-theme
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This reply was modified 8 years, 3 months ago by
ForumWT.
Hi Forum WT
What is the full URL of the “theme screenshot” image you are having trouble adding to the download and size (kb or mb) of the image?
I see an image on this page but I am not sure http://wptuber.com/themes/maxtube-theme if it is in the space for “theme screenshot”
Troubleshooting steps:
Are you able to upload screenshot after switching to one of the default WordPress themes?
Are you able to upload screenshot after deactivating all plugins
The health check plugin could be helpful. https://ww.wp.xz.cn/plugins/health-check/Is there any theme download page that does have an example available for a properly set theme screenshot?
(nsfw)
I found problem, was in plupload-image.js
Thanks anyway for your time.
Regards
@forumwt
Thanks for letting us know you were able to resolve the issue. -
This reply was modified 8 years, 3 months ago by
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